Shipping

DELIVERY AND SHIPPING COSTS

Standard shipping with DHL/DPD/GLS/BPOST/TNT/FEDEX or UPS: €30 for 1 board. €6,95 for shipping of small items such as apparel, fins, etc. See more details on pricing in the shipping information. – 3 to 5 business days*.

*We do our utmost to make sure the products are delivered at the delivery address you provided with your order and within the delivery period specified by us. The standard delivery takes 3 to 5 working days (Saturday, Sunday and holidays not included), starting on the day when you have passed your order and at the time we receive your payment, unless otherwise indicated. If you choose to pay by bank transfer, we will send your order after we receive your payment.

If your order cannot be delivered on time, we will inform you as soon as possible. We are not liable for any loss, liability, damage, cost or expense arising out of late delivery, to the extent permitted by law.

Softdogsurf is not responsible for orders that are lost by others, unforeseen circumstances or force majeure.

All our products are sent with DHL/DPD/GLS/BPOST/TNT/FEDEX or UPS. On delivery, you may be asked to sign a receipt. In signing this certificate, you confirm that you have checked the order completely for damage. If an order cannot be delivered because of an incorrect address provided by you or if you are absent at the time of delivery, The Parcel company takes further contact with you. The Parcel company may also deliver your order at the neighbours, unless specified otherwise in your address.If an order is not delivered within the specified delivery time, an investigation is started with The Parcel company. This may take several days and a refund or replacement shipment can only be executed after this investigation.

Shipping costs can be different for other countries than Belgium. Delivery to other countries can entail higher shipping. Shipping costs will be displayed when checking out.